The days of bank notes and coins are numbered, according to many businesses around Europe. 48% of the 11,856 surveyed businesses say their country will be cashless within ten years. While the other part, 52%, say it will happen later or never.
Asked about the consequences of a cashless economy, more than half of all businesses fear higher exposure to cyberattacks, while a third appreciate that it would make payment routines and accounting more efficient. A third also believes that information about transaction data will be more available to them as businesses.
– A cashless society entails that all transactions are digital, with new possibilities to buy on credit as one likely consequence. In an economy where credit is becoming even more central, it will be necessary for businesses to know who is creditworthy, in order to avoid losing revenue. While for consumers, it will demand increased caution about their individual ability to pay, said Anna Fall, Chief Brand & Communications Officer, Intrum.
Country by country, Greece is where most businesses believe that a cashless society will happen within ten years – two out of three. In several countries, for example Ireland, Romania, Sweden and Belgium, six out of ten businesses believe it will happen soon. While in others, like the Czech Republic, Slovakia, Hungary, Poland, Estonia and Lithuania, at least two out of three say it will happen later or never. Serbia is the country with fewest believers, where only 18% think they will see their country become cashless within ten years.